How to apply?

Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!

**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.

Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.

Key Responsibilities:
Provide exceptional support to customers via email, chat, and phone, addressing product inquiries, technical issues, and general inquiries.

Guide customers through the onboarding process, ensuring they fully understand and utilize our products.

Act as the voice of the customer, sharing feedback with the product team to help improve features and usability.

Proactively identify opportunities for customers to get more value from our services and provide upsell opportunities where appropriate.

Qualifications:
Bachelor’s degree or equivalent work experience.

2+ years of experience in customer support, success, or a related field, preferably in a SaaS or tech environment.

Strong communication skills, both written and verbal.

Ability to multitask and manage multiple customer accounts simultaneously.