JOB SUMMARY:

We are seeking energetic and reliable professionals to join our team as Customer Service Specialist. The successful candidate will be responsible for answering incoming calls, emails, faxes, and web chats as well as handling customer questions regarding products or order issues. Our Customer Service Specialist is often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and the ability to make quick and accurate decisions.

EXPERIENCE/QUALIFICATIONS:

High School Diploma/GED required.
Self-Starter with the ability to work independently.
Strong Computer Skills
Excellent verbal and written communication skills
Ability to always remain professional and courteous with customers.
Strong problem-solving skills

* New requirement to this job - Client is asking international customer service now which has to be Spanish speaking.