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Mandarin Speaking Tsr
| General Information | |||
| Company Name | Peopleplustech (View company's jobs) | ||
| Company Type | Public | ||
| Company Size | Medium | ||
| Position | Mandarin Speaking Tsr (Customer Representative) | ||
| Industry | Call Center | ||
| Job Type | Contract / Temporary (Length: 6 months) | ||
| Location | Philippines, Quezon City | ||
| Start Date | ASAP | ||
| Schedule (Shift) | Night (Graveyard) | ||
| Visa Sponsorship | No | ||
| Posted/Updated | 02-26-2024/02-26-2024 | ||
| Requirements | |||
| Education | College(4 year) | ||
| Experience | Between 1-2 years | ||
| Business Travel | N/A | ||
| Special Requirements | |||
| Skill | Knowledge | Experience | Need | |
 |
ServiceNow | Familiar | Required | |
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Mandarin Language | Familiar | Required | |
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Technical Support | Familiar | Required |
| Compensation | |||
| Pay Rate | 100000 | ||
| Signing Bonus | N/A | ||
| Additional Comp. | N/A | ||
| Benefits | Medical/Dental | ||
| Details | |||
| #IT #urgent #mandarin #jobs
Peopleplustech is urgently looking for Mandarin Speaking Technical Support Representative to support our team. Location:Eton Centris, Quezon City Qualifications: â¢To provide 1st & 2nd line technical support and respond to queries of B2B clients; answering support queries via phone, email, Chat and Web â¢Be responsible for primary user support and customer service â¢Become familiar with each client and their respective applications/ processes â¢Learn fundamental operations of commonly used software, hardware and other equipment â¢Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software â¢Ensure that the scorecard is maintained as per SOW with respect to TAT, SLA & hits â¢Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework If you are interested, send your CVâÂÂs to CLICK HERE TO APPLY NOW , |
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