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Mandarin-Contact Center Agent

 General Information
Company Name   Premier BPO,Inc.   (View company's jobs)
Company Type   Private
Position   Mandarin-Contact Center Agent (Agent)
Industry   Call Center
Job Type   Full Time / Regular
Location   Philippines, Quezon City
Start Date   ASAP
Posted/Updated   11-06-2017/11-06-2017
 Compensation
Pay Rate   PHP 50000-55000
Signing Bonus   N/A
Additional Comp.   N/A
Benefits   N/A
 Details

Responsibilities:

- Review applications submitted by customers to open online Forex trading account.
- Review and scrutinize documents submitted by customers for their online Forex trading account.
- Escalate issues with submitted applications to Client Support team.
- Escalate compliance related issues to compliance department.
- Translate documents to English.
- Index and Archive documents submitted with the application.
- Ensure that applications are processed within the target deadlines set by the client for its customers.

Requirements:

- Proficient in Chinese Mandarin reading/writing/spoken.
- Proficient in English reading/writing/spoken.
- Background in Forex trading or similar financial vertical will be considered as a plus.
- Experience in Salesforce will be considered as a plus.
- Comfortable in working at day or night shift (we have multiple slots available shifts available including weekends)


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