Quality Assurance Analyst/Editor

 General Information
Company Name   e Data Services Phils., Inc.   (View company's jobs)
Company Type   Private
Company Size   Medium
Position   Quality Assurance Analyst/Editor (Other)
Industry   Health
Job Type   Full Time / Regular
Location   Philippines, Makati City
Start Date   ASAP
Schedule (Shift)   Night (Graveyard)
Posted/Updated   10-25-2017/10-25-2017
Education   College(4 year)
Experience   N/A
Business Travel   N/A
Pay Rate   $2/hr
Signing Bonus   N/A
Additional Comp.   N/A
Benefits   N/A

The Quality Assurance Analyst /Editor performs the quality review of recorded consultations and charts against the virtual scribes’ completed reports. He/She will use extensive experience and knowledge of medical terminology to interpret recorded files against completed reports.

Minimum Qualifications:
•Graduate of any medical allied course (e.g. Nursing, Physical Therapy, Medical Technology, Nutrition, Human Biology, Psychology, Radiology Technology)
•At least 2-3 years' experience as Quality Assurance Editor / Evaluator gained from a BPO / Call Center healthcare account
•Experience in navigating Electronic Health Records is a plus.
•Excellent Written Communication Skills
•Attentive to detail, team player, good coaching / feedbacking skill
•Must have great customer service skills and the patience to deal with difficult situations.

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