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Applied MetaComputing, Cambridge, Massachusetts
Updated: 05/2001 

DESCRIPTION:
Sr. Client Operations Administrator JOB DESCRIPTION:  Provide high level technical operations and system administration support for Applied Meta¿s distributed middleware product via direct interaction (shell, phone, email) with client and client installations.  Provide leadership and mentoring to Level 1 Technical Support staff, and be an escalation point for complex customer issues.  Identify, prioritize, and escalate customer issues to correct individuals based on the technical or non-technical nature of the call.  Assist in building the relationships with engineering, existing and potential partners, and customers through direct interaction.  Assume a leadership roles through advanced understanding of our product and senior knowledge of networking infrastructure, and third party applications.  Provide 24 X 7 alternating pager support.


MISSION:
n/a


GENERAL INFO

Year Established: n/a

Sector: Distibutive Computing/P2p

Industry: Software

Employees: 20

Number of Jobs Listed: 0 (View All Active Jobs of Applied MetaComputing)


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FINANCIAL INFO

Revenue: n/a


Ownership: Private

LOCATION

Headquarters: Cambridge,US-MA

Web Site: http://www.appliedmeta.com


 

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